Troubleshooting Slow/Non-Functional FB Notifications

Troubleshooting Slow/Non-Functional FB Notifications

Michael Lv12

Troubleshooting Slow/Non-Functional FB Notifications

Have your Facebook app notifications stopped working? If so, it’s extremely frustrating as you won’t know what’s going on with your friends on the platform. There are many reasons the Facebook app for iPhone and Android won’t deliver your notifications. You can tweak a few options here and there on your phone and in the app to get your Facebook notifications back.

Here are various solutions to fix your Facebook notifications not working on Android and iOS.

1. Check Your Internet Connection

The first reason why you might not receive Facebook notifications is a poor internet connection. Maybe you are out of range of your Wi-Fi signal or the internet is down.

OpenSettings on your smartphone and go toWi-Fi . Choose a network that you usually connect to. Once connected, a blue tick will appear next to the name. If the internet isn’t working, you can seeNo Network Available . On Android, openSettings and search forWi-Fi, then select the first option.

The steps for checking your internet connection on Android will vary depending on your Android version and device model.

iOS Settings

WiFi connected

Android WiFi Settings

Internet is connected

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You cancheck the Wi-Fi speed using a free website to confirm its functionality. Try restarting your router to fix any internet problems. If that doesn’t work, contact your internet service provider to find a solution.

You can also switch from Wi-Fi to mobile data and establish an internet connection. Make sure to have an active data plan. Once your internet connection is stable, you will be able to receive Facebook notifications.

2. Disable Do Not Disturb and Airplane Mode

Your phone’s notifications settings might be a reason why you aren’t receiving alerts. Do Not Disturb mode or Airplane mode might be enabled.

Disable both modes on your iOS or Android phone. For iPhone X and above, swipe down from the right end of the screen. For iPhone 8 Plus and lower models, you need to swipe up from the bottom. If there’s a text sayingOn in your Focus toggle, tap on it to disable it. Also, disableAirplane Mode if enabled by tapping the Airplane icon.

iPhone Focus Mode

iPhone Do Not Disturb mode

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On Android, swipe down your screen from the top and tap to disableFlight / Airplane ,Focus , andDo Not Disturb modes. You’ll know they are enabled if colored.

Flight mode turned off

Do Not Disturb and Focus mode turned off

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3. Check Notification Permissions for Facebook

Another reason you may not be receiving alerts is that you might not have granted the required permissions after logging into Facebook the first time. To allow Facebook to send notifications on your iOS device:

  1. Go toSettings and navigate toFacebook .
  2. CheckNotifications to confirm whether they are off or not.
  3. Toggle onAllow Notifications to turn them back on.

Searching Facebook in iPhone settings

Facebook notifications in iPhone settings

Allow notifications for Facebook

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You can also turn onTime Sensitive Notifications on your iPhone for urgent content.

For an Android device, follow these steps:

  1. Go toSettings and selectApps .
  2. SearchFacebook and tapNotifications .
  3. Toggle theShow notifications button to turn on Facebook notifications.

Android Software update

Facebook Storage

Turn on Show notifications option

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4. Check Notifications Settings on Facebook

Your Facebook account also has a Notifications section that could be responsible for the alerts not loading. You can change the settings and solve the issue.

On your iOS device, follow these steps:

  1. Open yourFacebook app and selectMenu from the bottom right of the screen.
  2. Scroll down and tapSettings & Privacy > Settings .
  3. Scroll down toPreferences and then tapNotifications . This section contains all your permissions and how to receive alerts from the app.
  4. If theMute Push Notifications toggle is enabled, tap and disable it. You will receive a message pop-up that notifications are no longer muted.

Facebook menu

Facebook app settings

facebook-settings-privacy-section-ios

Mute push notifications option

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On Android, follow these steps to enable Facebook notifications:

  1. Tap your profile picture in the top right.
  2. Scroll down and tapSettings & Privacy > Settings .
  3. UnderPreferences section, tapNotifications .
  4. On the next page, scroll down to theWhere You Receive Notifications section and tapPush .
  5. Ensure theMute Push Notifications option is turned off while the rest are turned on.

Facebook menu on Android

Settings an privacy page on Facebook Android

Notification settings on Facebook Android

Push notifications enabled on Facebook's Android app

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If you’re not receiving Facebook notifications because you’ve disabled the app from sending them in your phone’s Settings app, you’ll see aTurn On Push Notifications option instead when you tapPush . TapTurn On Push Notifications, and on the next page, allow Facebook to send notifications.

The Facebook app will load all the pending alerts as soon as you refresh.

5. Restart Your Phone

Restarting your phone can significantly improve the performance of your device as the memory is cleared.

Once your phone restarts, wait for all the apps to load properly before scrolling or swiping. Connect to a network that you normally use. Once connected, open the Facebook app and refresh the notifications.

All Facebook notifications should appear on your phone.

6. Clear the Facebook App Cache

Sometimes, apps become buggy when there are cache issues. Clearing the stored files usually fixes this.

To clear your Facebook cache on your iOS device:

  1. OpenSettings and go toGeneral .
  2. Tap oniPhone Storage to check the current storage consumption.
  3. Scroll down until you seeFacebook and open it.
  4. SelectOffload App to clear the unnecessary files.
  5. Reinstall the app again.

iPhone software update

iPhone storage check

Offload Facebook app

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If you have an Android device, follow these steps:

  1. Go toSettings and selectApps .
  2. Then, search forFacebook and go toStorage .
  3. TapClear cache .

Android Software update

Facebook Storage

Clear cache of Facebook

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7. Update the Facebook App on iOS or Android

Sometimes, older app versions may contain glitches and bugs that are fixed in the newer versions. If you are using an older Facebook version, it could cause notifications not to load properly.

Go to your Play Store or App Store and search forFacebook . If an update is due, you will see anUpdate button. If not, that means the Facebook app is already up-to-date.

Open Facebook

Open Facebook on Android device

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8. Update Your Android or iPhone

Phone updates are not just battery drainers that take up storage on your phone. There are manyreasons why you need to update your iPhone or Android device. From bug fixes to faster processing, updates come with many perks.

To update your iPhone, go toSettings , openGeneral , and tap onSoftware Update . If there’s a download available, tapDownload and install . Your device will download and install any available updates and request aRestart .

iPhone software update

Update your iPhone

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To update your Android device, go to your deviceSettings . Scroll down toSoftware update and tapDownload and install . If a software update is available, you’ll be given the option toUpdate your phone.

Android Software update

Tap Download and install

Software is up to date

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The fixes in your phone’s system can help fix Facebook notifications that aren’t loading.

9. Reinstall Facebook on Your Smartphone

If nothing seems to work, try reinstalling the app. Delete Facebook from your phone. When you reinstall Facebook, the fresh start may resolve the problem of notifications not loading.

Fix Your Facebook Notifications With Simple Steps

If you are not receiving Facebook alerts, it doesn’t mean that your social circle has abandoned you. In fact, there can be a problem with the device, internet, or software.

We elaborated on the most practical methods to solve notification-related problems on the Facebook app. Make sure to have an active internet connection. Also, update your device and the app to the latest versions.

You should start receiving notifications by trying the methods listed above. If not, it can be a fault on Facebook’s end. In that case, contact the Facebook Help Center for further help.

Also read:

  • Title: Troubleshooting Slow/Non-Functional FB Notifications
  • Author: Michael
  • Created at : 2024-12-02 16:49:34
  • Updated at : 2024-12-06 22:07:14
  • Link: https://facebook.techidaily.com/troubleshooting-slownon-functional-fb-notifications/
  • License: This work is licensed under CC BY-NC-SA 4.0.